Alpha Capital Property Solutions collects information when users subscribe to our newsletter, fill out forms, or submit property information. We may gather computer data, like IP addresses, operating systems, and browser types, through Google Analytics to improve browsing. This data does not personally identify individuals. 

Users may be asked to provide personal details like name, email address, mailing address, or phone number when ordering or registering on our site. However, users can visit anonymously.

In the event of an acquisition or merger involving Alpha Capital Property Solutions, user information may be transferred, and users will be notified beforehand.

You can find out more about how analytics works here.

We are committed to safeguarding user information. For inquiries or concerns about our privacy practices, please contact us.

Do we disclose any information to outside parties, whether in business with Alpha Capital or not?

We do not engage in the sale, trade, or transfer of your personally identifiable information to external parties. However, this exclusion does not apply to trusted third parties who support our website operations, facilitate our business activities, or provide services to you, provided that such parties agree to maintain the confidentiality of this information.

Additionally, we reserve the right to disclose your information if we deem it necessary to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety, as well as those of others. Nonetheless, non-personally identifiable visitor data may be shared with third parties for marketing, advertising, or similar purposes.

What do we use your information for?

The information collected from you may be used for specific purposes. Firstly, it will be utilized to process transactions. It's important to note that your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, except to deliver the product or service you have requested. Additionally, the email address you provide may be used to send you information, respond to inquiries, and address any other requests or questions you may have.

How does Alpha Capital protect your information?

We employ a comprehensive range of security protocols to ensure the protection of your personal information during its entry, submission, and access.

Third-Party Services
In general, the third-party providers enlisted by us are only permitted to collect, utilize, and disclose your information to the extent necessary to facilitate the provision of services to us. However, it is essential to recognize that certain third-party service providers, such as payment gateways and other payment transaction processors, maintain their own privacy policies regarding the information required for purchase-related transactions.

We strongly advise that you review the privacy policies of these providers to comprehend how your personal information will be managed by them. It should be noted that some providers may operate or have facilities located in jurisdictions different from your own or ours. Therefore, should you opt to proceed with a transaction involving the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are situated.

For instance, if you are situated in Canada and your transaction is processed by a payment gateway situated in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you navigate away from our store's website or are redirected to a third-party website or application, you are no longer bound by this Privacy Policy or our website's Terms of Service.

Periodically, at our discretion, we may introduce or provide third-party products or services on our website. It is important to note that these third-party sites maintain distinct and independent privacy policies. Consequently, we bear no responsibility or liability for the content and activities conducted on these linked sites.

However, we remain committed to upholding the integrity of our platform and encourage any feedback regarding these external sites.

This website may use Google AdWords

This website utilizes the Google AdWords remarketing service to reach out to previous visitors, including those who may have not completed a specific task, such as submitting an inquiry through our contact form. Through this service, advertisements may be displayed on third-party websites, including Google, such as on the search results page or within the Google Display Network.

To achieve this, third-party vendors like Google use cookies to tailor advertisements based on users' past interactions with the Alpha Capital Property Solutions website. It is worth noting that any data collected in this process is handled in accordance with our own privacy policy as well as Google's privacy policy.

Remarketing

Alpha Capital Property Solutions utilizes third-party vendor re-marketing tracking cookies, including, but not limited to, the Google Adwords tracking cookie. This practice enables us to display advertisements to you across the internet, specifically on the Google Content Network (GCN). It is important to note that we uphold your privacy rights and do not collect any identifiable information through the use of Google or any other third-party remarketing system.

The third-party vendors, such as Facebook and Google, whose services we employ, place cookies on web browsers to deliver ads based on previous visits to our website. This enables us to present tailored offers and continue marketing our services to individuals who have demonstrated interest in our offerings.

Furthermore, in addition to utilizing cookies and related technologies as mentioned above, we may engage specific third-party entities to assist us in customizing advertising that we believe may be of interest to users. These companies may collect and utilize data concerning user activities on our Sites and/or Services to tailor advertisements on third-party platforms. As part of this process, these entities may deploy ads that also place cookies and track user behavior.

For instance, we may utilize Google's "remarketing" service to target advertisements to you based on your prior interactions with our Site when you visit other websites within Google's content network.

California Online Privacy Protection Act Compliance

Due to our commitment to safeguarding your privacy, we have taken the requisite measures to ensure compliance with the California Online Privacy Protection Act. Consequently, we refrain from disseminating your personal information to external entities without obtaining your explicit consent.

Personal, Financial, And Property Information

Our company operates as a real estate services firm, wherein it may be necessary for you to furnish certain information to facilitate assistance tailored to your specific circumstances. Such information may encompass your contact details, particulars regarding your property, or, in select instances, financial information essential for the analysis of your property and situation. It is imperative to emphasize that this information is strictly for internal use and will not be disclosed to external parties, except when mandated to aid in resolving your real estate predicament effectively.

Children’s Online Privacy Protection Act Compliance

We adhere to the stipulations outlined in the Children’s Online Privacy Protection Act (COPPA) and refrain from collecting any information from individuals under the age of 13. Our website, products, and services are designed and intended for individuals who are at least 13 years of age or older.

Online Privacy Policy Only

This online privacy policy pertains solely to the information gathered through our website and does not extend to data collected through offline means.

Changes to our Privacy Policy

In the event of any modifications to our privacy policy, we commit to posting such changes on this page.

Contacting Us

Should there be any inquiries or concerns regarding this privacy policy, we invite you to reach out to us using the contact information provided on our designated contact page.

Alpha Capital Property Solutions

Serna Holdings Enterprise, LLC